The deal, in plain words

Who you’re dealing with

Modulary Export Pro is made by VALMO SOFTWARE CONSULTING S.R.L. (“Modulary”, “we”), see the legal notice. It is sold through Link, Stripe’s checkout, which acts as merchant of record: it takes payment, issues your invoice and handles VAT. Its terms of sale cover paying, invoices and tax; these terms cover what the licence gets you. Where the two disagree about the licence, these terms win.

What you get

A licence key for Modulary Export Pro on 1, 3 or 10 sites, depending on the licence you buy. While the licence is active you get every new version, through WordPress’s normal Update button, and support by email. Pro runs once its key is activated on the site, and needs the free Modulary Export plugin, which stays free.

Security fixes, for every copy

When a new version fixes a security problem, every copy of Pro is offered it through the same Update button, free, whether its licence is active, expired, refunded or switched off. We keep doing this for at least five years from the day you buy, and for as long as we sell Pro if that is longer.

Yearly and lifetime

• Yearly licences include a year of new versions and support, and renew automatically every year until you cancel. We email you at least 15 days before each renewal with its date and price. Cancel any time before that date and you won’t be charged again. If you stop renewing, every Pro feature keeps working on your sites, schedules and deliveries included, and security fixes keep coming. You just stop getting new versions and support, and you can renew whenever you want them back.
• Lifetime licences are paid once and include new versions and support for as long as we sell Modulary Export Pro. If we ever stop, we will tell you at least 90 days ahead and release a final version that keeps working. Security fixes continue as promised above.

Sites

A site is one WordPress install. Staging and local copies of a licensed site don’t count. To move a licence to another site, deactivate it on the old one first.

30-day money-back guarantee

Not happy? Ask for your money back within 30 days of paying, for a new licence or a renewal. No questions, no hard feelings. Email hello@modulary.dev or ask Link. Refund a new licence and its key is switched off (see below). Refund a renewal and the licence simply ends on its last paid day: Pro keeps working, without new versions and support. The free plugin keeps working exactly as before, either way.

If you buy as a consumer, the guarantee includes your legal 14-day right to withdraw, with more time. After a yearly renewal you can also cancel at any later point and get back the full months you haven’t used.

When we can switch a key off

We switch a key off when its first payment is refunded, when the payment is reversed by your bank (a chargeback), or when the key is published for others to use. For a published key we email you first and give you 14 days to sort it out. A switched-off key pauses Pro on every site: your schedules are kept and run again with a valid key, security fixes are still offered, and the free plugin isn’t affected.

Support

Support is help by email with installing, setting up and using Pro, and fixing bugs in it. It doesn’t cover your hosting, other plugins or custom code.

Please don’t send us your customers’ details, such as exports or screenshots of orders: we can help without them. If you send them anyway, we handle them for you, as your processor under the GDPR (art. 28): only to answer that request, kept confidential and secure, shared with no one but our email provider, and deleted once it’s answered. If you need a signed data processing agreement, ask.

The code

Modulary Export Pro, like WordPress, is licensed under the GNU General Public License, version 2 or later. The licence key is for new versions and support; it doesn’t take away any right the GPL gives you.

Your data

Pro sends your exports only where you tell it to. To offer updates, it checks its licence with our licence server, sending the key, the Pro version and your site address. Everything else is in our privacy notice.

Limits

We test every release hard, but software is software: keep backups of your store.

If you buy as a business, Pro is provided “as is”, our total liability is limited to the price you paid for your licence, and we are not liable for indirect losses such as lost profit or lost data.

Nothing here limits our liability for harm we cause on purpose or through gross negligence, for injury to a person, or for anything else the law doesn’t let us limit. If you buy as a consumer, your legal rights stay exactly as they are, including your right to Pro working as described.

Changes

If we change these terms in a way that matters, we email Pro customers at least 30 days before. If you don’t accept a change, you can cancel before it applies and get back the full months you haven’t used. Changes never shorten a lifetime licence or take away the security fixes promised above.

Law and courts

These terms are governed by Romanian law. Disputes go to the courts competent for our registered office. If you buy as a consumer, you also keep the protection of the mandatory consumer law of the country where you live, and you can take a dispute to the courts there.

Clauses we point out on purpose

Romanian law (Civil Code, art. 1203) asks us to point out some clauses so you accept them knowingly. By ticking the box next to the Buy buttons on our Pro page, before you pay, you accept them specifically: automatic yearly renewal, when we can switch a key off, the limits of our liability, how these terms can change, and Romanian law and courts.

Questions

hello@modulary.dev. A human answers.